{"id":23603,"date":"2024-09-11T05:37:21","date_gmt":"2024-09-11T05:37:21","guid":{"rendered":"https:\/\/live-pq2021.pantheonsite.io\/?page_id=23603"},"modified":"2026-01-02T16:09:07","modified_gmt":"2026-01-02T16:09:07","slug":"consumer-privacy-statement","status":"publish","type":"page","link":"https:\/\/www.plastiq.com\/consumer-privacy-statement\/","title":{"rendered":"Consumer Privacy Statement"},"content":{"rendered":"\n<p><a href=\"\/legal\">Legal<\/a> &gt; <\/p>\n\t<h2>\n\t\t\t\tPLASTIQ, POWERED BY PRIORITY, LLC CONSUMER PRIVACY STATEMENT\n\t\t\t<\/h2>\n<style>\n.expand{\n    height: auto;\n}\n.pogo-header{\n    cursor: pointer;\n}\n    .pogo-item{\n    margin-left:15px;\n}\n.pogo-parent {\n    position: relative;\n}\n.pogo-parent a:hover, .pogo-child li a:hover {\n    text-decoration: underline!important;\n    color: #002D74;\n    font-weight: 600;\n}\n.pogo-child a{\n    color: #002D74;\n}\n.pogo-child a.active {\n    color: #002D74;\n    font-weight: 600;\n    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}\n}\n<\/style>\n<p>Topics<\/p>\n<hr>\n<a href=\"\/user-agreement\/\">Terms of Service<\/a>\n<p>For All Users<\/p>\n<ul>\n<li><a href=\"#introduction\">Introduction <\/a><\/li>\n<li><a href=\"#plastiq-account\">Plastiq Account<\/a><\/li>\n<li><a href=\"#pay\">Plastiq Pay<\/a><\/li>\n<li><a href=\"#accept\">Plastiq Accept<\/a><\/li>\n<li><a href=\"#account-activities\">Account Activities<\/a><\/li>\n<li><a href=\"#other-general-terms\">Other General Terms<\/a><\/li>\n<\/ul>\n<a href=\"\/guest-terms\/\">Guest Checkout Terms of Services<\/a>\n<ul>\n<li><a href=\"\/guest-terms\/\">Guest Checkout Terms of Services<\/a><\/li>\n<\/ul>\n<a href=\"\/privacy\/\">Privacy Policy<\/a>\n<ul>\n<li><a href=\"\/privacy\/\">Privacy<\/a><\/li>\n<\/ul>\n<a href=\"\/consumer-privacy-statement\">Consumer Privacy Statement<\/a>\n<ul>\n<li><a href=\"\/consumer-privacy-statement\">Consumer Privacy<\/a><\/li>\n<\/ul>\n<a href=\"\/website-terms-of-use\/\">Website Terms of Use<\/a>\n<ul>\n<li><a href=\"\/website-terms-of-use\/\">Website Terms of Use<\/a><\/li>\n<\/ul>\n<a href=\"\/rewards-terms-conditions\/\">Reward T&amp;C<\/a>\n<ul>\n<li><a href=\"\/rewards-terms-conditions\/\">Reward<\/a><\/li>\n<\/ul>\n\t<h4>\n\t\t\t\tPLASTIQ, POWERED BY PRIORITY, LLC CONSUMER PRIVACY STATEMENT\n\t\t\t<\/h4>\n\tRev: May 24, 2024<br>\n<a id=\"introduction\"><\/a>\n<p>This document describes how Plastiq will handle the information you provide when you use our services.<\/p>\n<table>\n<tbody>\n<tr>\n<th>FACTS<\/th>\n<td>WHAT DOES PLASTIQ DO WITH YOUR PERSONAL INFORMATION?<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<th>Why ?<\/th>\n<td>Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.<\/td>\n<\/tr>\n<tr>\n<th>What?<\/th>\n<td>The types of personal information we collect and share depend on the product or service you have with us. This information can include, but is not limited to:\n<ul>\n<li>Social Security number and income<\/li>\n<li>Account balance and transaction history<\/li>\n<li>Credit history and credit scores<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<th>How?<\/th>\n<td>All financial companies need to share customers&#8217; personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers&#8217; personal information; the reasons Plastiq chooses to share; and whether you can limit this sharing.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table>\n<tbody>\n<tr>\n<th>Reasons we can share your personal information<\/th>\n<th>Does Plastiq share?<\/th>\n<th>Can you limit this sharing?<\/th>\n<\/tr>\n<tr>\n<td><em>For our everyday business purposes-<\/em><br>\nsuch as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus<\/td>\n<td><em>Yes<\/em><\/td>\n<td><em>No<\/em><\/td>\n<\/tr>\n<tr>\n<td><em>For our marketing purposes-<\/em><br>\nto offer our products and services to you<\/td>\n<td><em>Yes<\/em><\/td>\n<td><em>No<\/em><\/td>\n<\/tr>\n<tr>\n<td><em>For joint marketing with other financial companies<\/em><\/td>\n<td><em>Yes<\/em><\/td>\n<td><em>No<\/em><\/td>\n<\/tr>\n<tr>\n<td><em>For our affiliates&#8217; everyday business purposes-<\/em><br>\ninformation about your transactions and experiences<\/td>\n<td><em>Yes<\/em><\/td>\n<td><em>No<\/em><\/td>\n<\/tr>\n<tr>\n<td><em>For our affiliates&#8217; everyday business purposes-<\/em><br>\ninformation about your creditworthiness<\/td>\n<td><em>Yes<\/em><\/td>\n<td><em>Yes<\/em><\/td>\n<\/tr>\n<tr>\n<td><em>For our affiliates to market to you<\/em><\/td>\n<td><em>Yes<\/em><\/td>\n<td><em>Yes<\/em><\/td>\n<\/tr>\n<tr>\n<td><em>For non-affiliates to market to you<\/em><\/td>\n<td><em>Yes<\/em><\/td>\n<td><em>Yes<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table>\n<tbody>\n<tr>\n<th>To limit<br>\nour sharing<\/th>\n<td>\n<ul>\n<li>Call customer service at 1 (800) 935-5961<\/li>\n<li>Email privacypolicy@prth.com<\/li>\n<\/ul>\n<p>Or<\/p>\n<ul>\n<li>Mail the form below<\/li>\n<\/ul>\nPlease note:<br>\nIf you are a new customer, we can begin sharing your information 30 days after you use our services for the first time. When you are no longer our customer, we continue to share your information as described in this notice.<br>\nHowever, you can contact us at any time to limit our sharing.<\/td>\n<\/tr>\n<tr>\n<th>Questions?<\/th>\n<td>Call <em>1 (800) 935-59614543<\/em> or email privacypolicy@prth.com<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<th colspan=\"2\">Who we are<\/th>\n<\/tr>\n<tr>\n<td>Who is providing this notice?<\/td>\n<td>Plastiq, Powered by Priority, LLC and its Affiliates<\/td>\n<\/tr>\n<tr>\n<th colspan=\"2\">What we do<\/th>\n<\/tr>\n<tr>\n<td>How does Plastiq protect my personal information?<\/td>\n<td>To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include: computer safeguards and secured files and buildings; restricting access to your personal and account information to those employees who need to know that information; and security and privacy procedures.<\/td>\n<\/tr>\n<tr>\n<td>How does Plastiq collect my personal information?<\/td>\n<td>We collect your personal information, for example, when you\n<ul>\n<li>Open an account or give us your contact information<\/li>\n<li>Show identification, pay your bills, or provide us account information<\/li>\n<li>Tell us who is to receive money or who is paying you money<\/li>\n<\/ul>\nWe also collect your personal information from others, such as credit bureaus, affiliates, or other companies.<\/td>\n<\/tr>\n<tr>\n<td>Why can&#8217;t I limit all sharing?<\/td>\n<td>Federal law gives you the right to limit only\n<ul>\n<li>Sharing for affiliates&#8217; everyday business purposes -information about your creditworthiness<\/li>\n<li>Affiliates from using your information to market to you<\/li>\n<li>Sharing for non-affiliates to market to you<\/li>\n<\/ul>\nState laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.<\/td>\n<\/tr>\n<tr>\n<td>What happens when I limit sharing for an account I hold jointly with someone else?<\/td>\n<td>Your choices will apply to everyone on your account.<\/td>\n<\/tr>\n<tr>\n<th colspan=\"2\">Definitions<\/th>\n<\/tr>\n<tr>\n<td>Affiliates<\/td>\n<td>Companies related by common ownership or control. They can be financial and nonfinancial companies.\n<ul>\n<li>Our affiliates include Priority Technology Holdings, Inc., Finxera, Inc., Priority Payment Systems, LLC, and Priority Commercial Payments, LLC, among others.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>Nonaffiliates<\/td>\n<td>Companies not related by common ownership or control. They can be financial and nonfinancial companies.\n<ul>\n<li>Nonaffiliates we share with may include mortgage companies, insurance companies, direct marketing companies, and nonprofit organizations.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>Joint marketing<\/td>\n<td>A formal agreement between nonaffiliated financial companies that together market financial products or services to you.\n<ul>\n<li>Our joint marketing partners include credit card and prepaid card companies.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<th colspan=\"2\">Other Important Information<\/th>\n<\/tr>\n<tr>\n<td colspan=\"2\">California: Under California law, we will not share information we collect about you with companies outside of our corporate family unless the law allows. We will limit sharing among our companies to the extent required by California law.Nevada: We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions in the &#8220;To limit our sharing&#8221; section. For more information regarding our telemarketing practices, contact us at 1 (800) 935-5961 privacypolicy@prth.com, or Plastiq, Powered by Priority, LLC, 2001 Westside Parkway, Suite 155, Alpharetta, GA 30004. If you would like more information regarding this Nevada law, contact: Bureau of Consumer Protection, Office of Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; 1 (702) 486-3132; AgInfo@ag.nv.gov.\n<p>Texas Residents: If you have a complaint, first contact the customer service support staff of Plastiq, Powered by Priority, LLC at 1 (800) 935-5961 (toll free). If you still have an unresolved complaint regarding the company&#8217;s money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1 (877) 276-5554 (toll free), www.dob.texas.gov.<\/p>\nVermont: Under Vermont law, we will not share information we collect about Vermont residents with companies outside of our corporate family, unless the law allows. We will not share information about your creditworthiness within our corporate family except with your consent, but we may share information about your transactions or experiences with you within our corporate family without your consent.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<th colspan=\"2\">Mail-in Form<\/th>\n<\/tr>\n<tr>\n<td>Leave Blank OR<br>\nIf you have a joint account, your choice(s) will apply to everyone on your account unless you mark below.\n<ul>\n<li>Apply my choices only to me &#8230;<\/li>\n<\/ul>\n<\/td>\n<td>Mark any\/all you want to limit:\n<ul>\n<li>Do not share information about my creditworthiness with your affiliates for their everyday business purposes.<\/li>\n<li>Do not allow your affiliates to use my personal information to market to me.<\/li>\n<li>Do not share my personal information with non-affiliates to market their products and services to me.<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<th>Name<\/th>\n<td><\/td>\n<td rowspan=\"4\"><em>Mail to:<\/em><br>\nPlastiq, Powered by Priority, LLC<br>\nAttn: Privacy Policy &#8211; Opt Out<br>\n2001 Westside Parkway,<br>\nSuite 155<br>\nAlpharetta, GA 30004<\/td>\n<\/tr>\n<tr>\n<th>Address<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>City\/State\/Zip<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Account #<\/th>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Legal &gt; PLASTIQ, POWERED BY PRIORITY, LLC CONSUMER PRIVACY STATEMENT Topics Terms of Service For All Users Introduction Plastiq Account Plastiq Pay Plastiq Accept Account Activities Other General Terms Guest Checkout Terms of Services Guest Checkout Terms of Services Privacy Policy Privacy Consumer Privacy Statement Consumer Privacy Website Terms of Use Website Terms of Use&hellip;<\/p>\n","protected":false},"author":75,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"categories":[],"tags":[],"resource_type":[],"header":[104],"footer":[5],"yst_prominent_words":[],"_links":{"self":[{"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/pages\/23603"}],"collection":[{"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/users\/75"}],"replies":[{"embeddable":true,"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/comments?post=23603"}],"version-history":[{"count":11,"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/pages\/23603\/revisions"}],"predecessor-version":[{"id":23850,"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/pages\/23603\/revisions\/23850"}],"wp:attachment":[{"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/media?parent=23603"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/categories?post=23603"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/tags?post=23603"},{"taxonomy":"resource_type","embeddable":true,"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/resource_type?post=23603"},{"taxonomy":"header","embeddable":true,"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/header?post=23603"},{"taxonomy":"footer","embeddable":true,"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/footer?post=23603"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.plastiq.com\/wp-json\/wp\/v2\/yst_prominent_words?post=23603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}